The hotel is located within a 5 ha garden, directly on the fine sandy beach and within walking distance (2 km) of the city centre. In the hotel’s immediate vicinity are restaurants, public transport links, shopping facilities and the cultural centre. Tunis-Carthage International Airport is some 60 km away.

The bungalow complex has a lifts and features 154 rooms, including 3 junior suites and 9 suites. Guests are warmly welcomed by multilingual staff (English, German, French) at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities include a cloakroom, baggage storage service, safe, currency exchange service and cash machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. There are a number of shops as well. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a library. Guests arriving by car can park their vehicles in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service (for a fee), an alarm call service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.