The resort is only a 20-minute drive from the Marsa Alam International Airport and 10 minutes from El Quseir city.

The resort was modernised in 2022. The resort has 200 non-smoking rooms, including 100 single rooms, which are located on 2 storeys and are reachable by lift. The multilingual staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Guests receive a welcome drink upon arrival. Amenities include a baggage storage service, a safe and a cash machine. Wireless internet access is provided in public areas (no extra charge). The tour desk offers assistance with booking excursions. The resort has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. Children can enjoy the playground. Additional amenities include a playroom and a library. Parking spaces are available to guests travelling by car. Other services include a 24-hour security service, a babysitting service (on request and for a fee), medical assistance, a transfer service, room service (for a fee), a laundry service, a hairdresser, a coin-operated laundry, a page service and a hotel shuttle bus. A business centre with projector and a flip chart and pens is available.