This complex lies directly on a bay and about 500 m from Candidasa. Tenganan is around 2 km away and the airport can be reached by car in around 2 hours. The historic Water Palace of Tirtagangga and Tulamben are in the immediate vicinity, as are as a selection of shopping and entertainment venues. In the complex itself guests can find many ways to discover Bali's beautiful underwater world.

A stay in an of the 48 villas/houses will leave a lasting impression. English-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Services include a baggage storage service. A tour desk is available to assist guests with booking excursions. Souvenirs can be purchased at the gift shop. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a library. Guests arriving by car can park their vehicles in the car park. Other services include a 24-hour security service, a childcare service, medical assistance, a transfer service, a hairdresser, a hotel doctor and a hotel shuttle bus. Travellers with bicycles can make use of the on-site bicycle storage area. Complimentary newspapers are available. A fax machine is available for guests' business needs. Lectures, presentations and meetings can be held in one of the 2 conference rooms.