The hotel is located in the historical part of Antalya, right in Kaleiçi (Old Town) and near to the famous Hadrian's Gate. It is easily reached through the historical narrow streets within the city walls. The surrounding streets are peaceful, interrupted only by birdsong and the occasional call to prayer.

The multilingual staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Guests receive a welcome drink upon arrival. Services include a cash machine. Wireless internet access is provided in public areas (no extra charge). The tour desk offers assistance with booking excursions. Everyday necessities can be purchased at the supermarket. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a library. Travellers with their own cars can use the parking spaces (no extra charge) (subject to availability). Other services include a 24-hour security service, a car hire service, a transfer service, room service (for a fee), an alarm call service, a laundry service and a page service. A business centre with projector and a flip chart and pens is available.