This hotel is located on the north coast of the island in the immediate vicinity of the vast bay of Arenal d'en Castell and overlooking the fine sandy beach to which the hotel enjoys direct access. Numerous shopping facilities and restaurants are just a few minutes away in the resort centre. Mahon, the lively capital of the island, is some 20 km from the hotel. There is a stop for public transport just in front of the hotel.

64 single rooms and 448 double rooms are available to guests in a 7-storey main building and a 3-storey auxiliary building. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, currency exchange service and drinks machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a newspaper stand, a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a car hire service, medical assistance, a transfer service, a laundry service and a hairdresser. Cyclists can make use of the bicycle storage area and hire service.