This luxury hotel is quietly situated, yet still at the heart of the tourist area. The hotel enjoys a peaceful location directly beside the sea close to a bathing cove. There are shops, bars and restaurants nearby. Las Palmas airport is about 50 km from the hotel.

500 rooms, including 249 double rooms, are located on 9 storeys and can be reached by lift. The reception desk is open round the clock. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The resort has a range of facilities for guests with disabilities. The resort has wheelchair-accessible facilities. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. The grounds of the resort feature a playground and a lovely garden. Additional amenities include a newspaper stand and a playroom. Parking spaces are available to guests travelling by car (for a fee). Other services include a babysitting service, a childcare service, a car hire service, a transfer service, translation services, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. To assist guests with their business and communication needs, the business centre offers a fax machine.