This resort is located right in the heart of San Bartolomé de Tirajana. Guests can reach the nearest shops in about 1 km. The nearest airport is Gran Canaria - Las Palmas (LPA), 41 km.

The friendly staff at the reception desk are happy to answer any questions. Amenities at the resort include a baggage storage service. Wireless internet access (no extra charge) is provided in public areas. The complex offers a number of facilities for guests with disabilities. The resort has wheelchair-accessible facilities. A number of shops, including a supermarket, are great for shopping or just browsing. The grounds of the resort feature a playground and a lovely garden. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the car park for no extra charge. Further services and facilities include a car hire service and medical assistance. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service. Bicycle storage is also available. A business centre with projector and fax machine is available.