The hotel lies in the heart of Arrecife, on the main promenade of Reducto beach, where guests are able to enjoy the fresh sea air. There are a profusion of wonderful bars, nightclubs, restaurants and shopping facilities in the surrounding area. The centre is approximately 1 km from the hotel.

The hotel welcomes guests in a 7-storey building with a lift and 90 non-smoking rooms. The reception desk is open round the clock. Amenities include a cloakroom, baggage storage service, safe, currency exchange service and drinks machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services and facilities include medical assistance, room service and a laundry service. Active guests can make use of the bicycle hire service to explore the surrounding area. A business centre with fax machine and projector is available.