Albena is one of the most beautiful sea resorts on the Bulgarian coast, situated only 40 km away from Bulgaria's maritime capital of Varna. With its sandy beaches and crystal sea Albena offers pleasures for every taste. The hotel is located next to the forests of the Bălțata National Reserve, for a pleasant healthy holiday and there are a selection of restaurants, bars and clubs approximately 500 metres from the hotel. Varna Airport is approximately 40 km from the hotel.

The hotel has 16 suites, 3 single rooms and 167 double rooms, which are located on 8 storeys and are reachable by lift. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, currency exchange service and drinks machine. Wireless internet access (for a fee) allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. A number of shops, including a supermarket, are great for shopping or just browsing. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a newspaper stand, a playroom and a library. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park (for a fee). Further services and facilities include a childcare service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. Daily newspapers are available for purchase. A fax machine is available for guests' business needs.