This hotel is located about 1.2 km from the centre of Albena.

English- and German-speaking staff at the reception desk in the lobby are happy to answer any questions. Services such as a baggage storage service and a safe ensure a comfortable stay. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. A lift and wheelchair-accessible facilities are available. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a playroom and a library. Parking spaces are available to guests travelling by car. Other services include a 24-hour security service, a childcare service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. A fax machine is available for guests' business needs.