The hotel is situated in the seaside village of Bali, in the prefecture of Rethymno. The largest sandy beach in the area is located only 10 metres away. Nikos Kazantzakis Airport is approximately 50 km away and Souda Airport is some 100 km from the establishment.

The apartment hotel has a lifts and features 4 apartments and 11 studios. English-speaking staff at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Amenities include a baggage storage service and a safe. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. A number of shops, including a supermarket, are great for shopping or just browsing. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a hairdresser, a coin-operated laundry, a hotel doctor and a hotel shuttle bus. A fax machine is available for guests' business needs.