This city hotel is located in the heart of Bangkok, in the central business district. The Erawan shrine is a 3-minute walk from the hotel, and the Pratunam Market is a 10-minute walk away. Moreover, the hotel is a part of CentralWorld, Bangkok’s lifestyle shopping mall and office complex. The nearest BTS Skytrain station, Chidlom, is a 10-minute walk from the hotel, and Makasan railway station is a 10-minute drive away. It is only a 30-minute drive to the Suvarnabhumi International Airport.

Guests have a choice of 30 junior suites, 6 suites and 469 double rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. There are a number of shops, including a supermarket and souvenir shop. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a newspaper stand. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, 24-hour room service, an alarm call service, a laundry service, a hairdresser, a coin-operated laundry, a page service and a hotel shuttle bus. Complimentary newspapers are available. A business centre with fax machine, projector and photocopier is available. Larger events can be organised with the help of the conference service.