A landmark establishment within the bustling Bangkok area of Sukhumvit, the hotel is located right on Sukhumvit Road. It is exclusively connected to Terminal 21 Asok Shopping Mall. The hotel offers the ultimate convenience for public transportation as it is linked to both the BTS Sky Train and MRT underground station that connects all of Bangkok. The location of the hotel also offers easy access to the expressway, as well as the Asoke BTS Sky Train Station and Sukhumvit MRT underground station. Suvarnabhumi International Airport is roughly 25 km from the hotel, while Don Mueang International Airport is approximately 30 km away.

The hotel welcomes guests in a 28-storey building with a lift and 498 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, currency exchange service, cash machine and drinks machine. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. The grounds of the hotel feature a playground and a lovely garden. Additional facilities include a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include medical assistance, room service (for a fee), an alarm call service and a laundry service. The business centre is on hand for guests' business requirements and provides a fax machine. Lectures, presentations and meetings can be held in one of the 5 conference rooms.