The hotel is located in the heart of Bangkok and in a quiet location of Banglampoo Canal. A brief stroll takes guests to shopping areas, Khaosan Road, the Chao Phraya River or the famous Grand Palace. Central Bangkok Railway Station, the Southern or the Northern and Northeastern bus terminals all are very convenient and can be reached from the hotel within 30 minutes. The hotel is only 42 km from Suvanabhumi International Airport, and can be reached by airport limousine, airport shuttle bus or metered taxi.

The hotel has 171 rooms, including 2 junior suites, suites, 60 single rooms and 108 double rooms, which are located on 7 storeys and are reachable by lift. Guests are warmly welcomed by English-speaking staff at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. Wheelchair-accessible facilities are available. There are a number of shops, including a supermarket. Additional amenities include a newspaper stand and a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, medical assistance, a transfer service, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. Complimentary newspapers are available. A business centre with fax machine and projector is available.