The hotel is part of the King Power Duty Free Complex. Don Mueang International Airport is 30 km from the hotel while Suvarnabhumi Airport is 30 km away. There is only one stop between the hotel and Siam Square and MBK (15 minutes by car). The hotel is close to Siam Paragon (20 minutes by car) and Pratunam market's main shopping districts. Guests can experience the hotel’s prime location with trendy bars and restaurants in the vicinity and easy access to the only duty free mall in town.

Guests have a choice of 366 rooms, including 30 suites and 334 double rooms, located in a 21-storey main building and a 6-storey auxiliary building. Check-in/check-out is possible 24 hours a day. Services such as a baggage storage service, safe, currency exchange service and cash machine ensure a comfortable stay. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. A lift and wheelchair-accessible facilities are available. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a library. Guests arriving by car can park their vehicles in the garage or in the car park. Other services include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service (for a fee), a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Guests can also use the bicycle storage facilities. A business centre with fax machine and photocopier is available. Lectures, presentations and meetings can be held in one of the 13 conference rooms.