This hotel is perfectly situated in the central business and embassy districts of Bangkok with easy access to the BTS Skytrain and MRT subway system and the major motorways. The shopping precincts are also close by. The city centre is around a 15-minute walk away, whilst Lumpinee Park is a 20-minute walk from the hotel, Bangkok Don Muang Airport is around 25 km away and some 35 km to Bangkok International Airport.

The hotel has 7 lifts and features 210 rooms, including 82 suites and 24 studios. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a supermarket, are great for shopping or just browsing. The grounds of the hotel feature a playground and a lovely garden. Parking facilities available to guests include a garage and a car park. Further services include a 24-hour security service, a babysitting service, a childcare service, medical assistance, a transfer service, room service, an alarm call service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. A business centre with fax machine and projector is available.