The hotel is located within the inner city of old historical Bangkok and is just a 1-minute walk to Khao San Road. The hotel is within walking distance to many well-known tourist spots such as The Royal Grand Palace (5 minutes with a 3 wheeled taxi, known locally as a Tuk-Tuk), the Emerald Buddha, Temple of the Reclining Buddha, Sanam Luang, the National Museum and the Chaophraya River.

Guests have a choice of 209 rooms, including junior suites, 2 suites, 70 single rooms and 70 double rooms, located in an 8-storey main building and an 8-storey auxiliary building. Multilingual staff at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. A lift and wheelchair-accessible facilities are available. Film fans will find plenty of 'lights, camera, action' at the cinema. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. The grounds of the hotel feature a playground and a lovely garden. Guests arriving by car can park their vehicles in the garage or in the car park. Further services include a 24-hour security service, a babysitting service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. The business centre is on hand for guests' business requirements and provides a fax machine.