The hotel enjoys a perfect location in the centre of the business and commercial district of Cairo, very close to Cairo's many cultural and tourist attractions. It is just 20 km from Cairo International Airport.

Guests have a choice of 715 rooms located in a 40-storey main building and a 7-storey auxiliary building. English-speaking staff at the reception desk in the lobby are happy to answer any questions. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access (no extra charge) allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. A lift and wheelchair-accessible facilities are available. Film fans will find plenty of 'lights, camera, action' at the cinema. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. Parking spaces are available to guests travelling by car (for a fee). Further services include a babysitting service, a childcare service, 24-hour room service (for a fee), an alarm call service, a laundry service, a hairdresser and a page service. The congress service offers support with all aspects of event organisation.