This hotel is situated on the outskirts of Cala d'Or, around 1 km from the centre, with it's numerous offers of shopping and entertainment venues. The popular bathing bays of Cala Serena and Cala Ferrera are only around 350 m away and public transport departs from a stop just 100 m from the hotel.

English- and German-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. A lift and wheelchair-accessible facilities are available. A number of shops, including a supermarket, are great for shopping or just browsing. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a newspaper stand, a TV room and a library. Parking spaces are available to guests travelling by car (no extra charge). Other services include medical assistance, room service, a laundry service, a coin-operated laundry and a hotel doctor. A bicycle hire service provides all the necessary equipment for exploring the surrounding area.