The hotel is located just a few metres from the sea in Cala San Vicente, 5 km from Pollensa and 7 km from its harbour. This area is characterised by high pine forests, crystal-clear waters and tranquillity. It lies just 45 minutes by car from the airport of Palma de Mallorca.

The hotel was built in 1908. Guests have a choice of 24 rooms located in two 2-storey buildings with lifts. The reception desk is open round the clock. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has wheelchair-accessible facilities. There are a number of shops, including a supermarket. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a newspaper stand and a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a babysitting service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a hairdresser and a hotel shuttle bus. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service. Bicycle storage is also available. A fax machine is available for guests' business needs.