This apartment complex is situated in the centre of Caleta de Fuste's tourist district, in a quiet location and only around 700 m from the nearest beach. There are scores of restaurants, bars and shopping venues in the surrounding area (within 500 m of the apartment complex). Public transport departs from a stop located just 800 m from the complex entrance. The airport is approximately 7 km away.

Guests have a choice of 700 rooms and 222 apartments located in two 3-storey buildings with lifts. Multilingual staff (English, German, French) at the reception desk in the lobby are happy to answer any questions. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The complex has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. The grounds of the hotel feature a playground and a lovely garden. Additional facilities include a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a babysitting service, a childcare service, a car hire service, a transfer service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. A fax machine is available for guests' business needs.