The hotel is situated in the quiet village of Callao Salvaje, 50 m from a beach and in the immediate vicinity of many restaurants, shops and bars. Tenerife South Airport is about 30 km away and Tenerife North Airport is some 90 km away.

The apartment hotel welcomes guests in a 5-storey building with a lift and 70 apartments. The reception desk is open round the clock. Amenities include a baggage storage service, a safe and a cash machine. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. The grounds of the hotel feature a playground and a lovely garden. Additional facilities include a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a car hire service, medical assistance, a laundry service and a hotel shuttle bus. The business centre is on hand for guests' business requirements and provides a fax machine.