This hotel is located just 70 metres from Playa de Palmas' fine sandy beach. Convenient public transport links are within 10 metres of the hotel.

The hostel has 236 rooms, which are located on 5 storeys and are reachable by 2 lifts. Multilingual staff (English, German, French) at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service and a drinks machine. Wireless internet access (for a fee) allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. Further services include a babysitting service, a car hire service, medical assistance and an alarm call service. A bicycle hire service (for a fee) gives guests the opportunity to explore the surrounding area independently. A business centre with projector and a flip chart and pens is available.