This beach hotel is located in a peaceful side street off Ca'n Pastilla, 50 m from the edge of the resort. It is not far to the resort centre. It takes just a few minutes to reach the kilometre long sandy beach, Playa de Palma. Scores of shops and other attractions, such as bars and restaurants fill the surrounding area. A bus to Palma leaves from close to the hotel. Due to the hotel's proximity to the airport, aircraft are sometimes to be heard depending on the direction of the wind.

The hotel has 4 single rooms and 116 double rooms, which are located on 4 storeys and are reachable by lift. Guests are warmly welcomed by multilingual staff (English, German, French) at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the car park. Further services and facilities include a car hire service, medical assistance, room service, an alarm call service and a laundry service. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service. Bicycle storage is also available.