The hotel is set in a perfect location, only 60m from the centre of Hersonissos and 250 m from the beach, on a quite side street. It is just a few steps away from the restaurants, tavernas and shops of Hersonissos. Heraklion, with its airport, is approximately 28 km away.

English-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities available at the resort include a baggage storage service, a safe and a currency exchange service. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The resort has a range of facilities for guests with disabilities. The complex has wheelchair-accessible facilities and 2 lifts. Everyday necessities can be purchased at the supermarket. The grounds of the resort feature a playground and a lovely garden. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, room service and a laundry service. Active guests can make use of the bicycle hire service to explore the surrounding area. A fax machine is available for guests' business needs.