This family-friendly guest house is situated in the centre of Ciutadella, just 50 m from the cathedral and other tourist attractions. Restaurants, bars, pubs, nightlife spots, and shops can all be found within a 500-metre radius of the hotel. The local bus stop, also just 500 m away, provides regular services to the most beautiful beaches in the area. It is some 50 km to Mahon Airport.

The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service and a safe. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hostel has wheelchair-accessible facilities and a lift. Everyday necessities can be purchased at the supermarket. Guests arriving by car can park their vehicles in the garage or in the car park. Other services include a 24-hour security service, a car hire service, medical assistance, an alarm call service and a laundry service. Active guests can make use of the bicycle hire service to explore the surrounding area. A fax machine is available for guests' business needs.