The complex is located in Costa Adeje, on the southern coast of Tenerife, just 100 m from the beach and very close to the centre of Playa de las Americas. Many shops, restaurants, bars and public transport links can be found in the vicinity. The Tenerife South Airport is around 16 km and Tenerife North Airport is 95 km away.

Guests can enjoy the pleasant ambience of one of the 70 rooms. English-speaking staff at the 24-hour reception desk are happy to answer any questions. Amenities available at the apartment hotel include a baggage storage service and a safe. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. Wheelchair-accessible facilities are available. Everyday necessities can be purchased at the supermarket. The grounds of the hotel feature a playground and a lovely garden. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a car hire service, medical assistance, a laundry service, a hairdresser and a coin-operated laundry. A bicycle hire service gives guests the opportunity to explore the surrounding area independently. A fax machine is available for guests' business needs.