The hotel is located just 750 m from the beach, 300 m from the centre of Costa Adeje and 1 km from the centre of Playa de las Americas. The apartment complex is about 20 m from the nearest link to the public transport network.

The reception desk is open round the clock. Services such as a baggage storage service, safe, currency exchange service, cash machine and drinks machine ensure a comfortable stay. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The apartment hotel offers various facilities for guests with disabilities. 3 lifts and wheelchair-accessible facilities are available. Everyday necessities can be purchased at the supermarket. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a car hire service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. A fax machine is available for guests' business needs.