The hotel is situated in a peaceful area of Costa Calma, just 10 minutes from both the town centre and the beach. El Matorral Airport for Fuerteventura is approximately 70 km from the hotel.

The hotel has 166 rooms, which are located on 2 storeys and are reachable by lift. English- and German-speaking staff at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Services such as a baggage storage service, safe, currency exchange service and drinks machine ensure a comfortable stay. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. Wheelchair-accessible facilities are available. Film fans will find plenty of 'lights, camera, action' at the cinema. The grounds of the hotel feature a playground and a lovely garden. Additional facilities include a TV room. Parking spaces are available to guests travelling by car. Other services include a childcare service, a car hire service, medical assistance, room service, a laundry service and a coin-operated laundry. A bicycle hire service gives guests the opportunity to explore the surrounding area independently. The conference room is available for conferences, lectures and meetings.