This hotel lies around 10 km from the city centre approximately 15 km from Dubai international airport and about 5 minutes from the World Trade Centre and the conference and business centre. Various other attractions such as the Wonderland leisure park, the Jumeirah mosque, the Gold Souq, the Spice Souq, the museum and Al Fahidi fort are all located within a few minutes of the hotel.

The hotel has a lift and features 301 rooms. Multilingual staff (English, German, French) at the reception desk in the lobby are ready to assist you with check-in and check-out. A baggage storage service, a safe and a currency exchange service are available. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. Guests arriving by car can park their vehicles in the garage or in the car park. Other services include a car hire service, medical assistance, a transfer service, room service, a laundry service, a hairdresser, a hotel doctor and a hotel shuttle bus. To assist guests with their business and communication needs, the business centre offers a fax machine.