This beach hotel is situated directly beside the long sand/pebble beach. The immediate vicinity (300 m) offers plenty of shopping opportunities as well as restaurants and bars. Links to the public transport network lie just a couple of minutes away (300 m). In addition, Georgioupolis is about 3 km from the hotel. Chania airport is roughly 50 km away.

The club was modernised in 2021. The hotel has a lifts and features 143 non-smoking rooms. Multilingual staff (English, German, French) at the reception desk in the lobby are happy to answer any questions. Guests receive a welcome drink upon arrival. Amenities include a baggage storage service and a safe. Wireless internet access (no extra charge) is provided in public areas. There are a number of shops as well. The grounds of the hotel feature a playground and a lovely garden. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a babysitting service (on request and for a fee), a childcare service, a car hire service, a transfer service, room service, an alarm call service, a laundry service, a page service, a hotel doctor and a hotel shuttle bus. Active guests can make use of the bicycle hire service (for a fee) to explore the surrounding area.