The city hotel is conveniently located for both business and leisure travellers in the heart of Dubai Media, just 10 minutes' drive from the Mall of Emirates, Ibn Battuta Mall and the Emirates Golf Course. Palm Jumeirah Lake is approximately 5 km from the design hotel and Jumeirah Beach is around 7 km away. Dubai International Airport is roughly 30 km from the business hotel and Abu Dhabi is approximately 119 km away.

The hotel has 4 junior suites, 6 suites, 240 single rooms and 20 double rooms, which are located on 43 storeys and are reachable by lift. Guests are warmly welcomed by multilingual staff (English, German, French) at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities available at the hotel include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are a number of shops, including a supermarket. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, an alarm call service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service. Bicycle storage is also available. The business centre is on hand for guests' business requirements and provides a fax machine.