This beach hotel is located in the quiet settlement of El Medano, only some 7 km from Tenerife South Airport and approximately 20 m from the resort centre of Playa de Las Americas.

The hotel welcomes guests in a 5-storey building with a lift and 91 non-smoking rooms. Multilingual staff (English, German, French) at the reception desk in the lobby are ready to assist you with check-in and check-out. A baggage storage service, a safe and a currency exchange service are available. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. Everyday necessities can be purchased at the supermarket. Additional amenities include a TV room, a playroom and a library. Guests arriving by car can park their vehicles in the garage or in the car park. Other services include a car hire service, medical assistance, an alarm call service, a laundry service and a coin-operated laundry. Active guests can make use of the bicycle hire service to explore the surrounding area. The business centre is on hand for guests' business requirements and provides a fax machine.