The hotel is within easy reach of bars and restaurants, bus stops and supermarkets. The closest cities to the hotel are Andraitx (17 km) and Esporles (15 km). Other city: Palma (35 km). Accessible from the hotel: Puig de Galatzo (30 km), Puig de Galatzo (31 km), Esporles (18 km), Valldemossa (25 km) and Palma de Mallorca airport (32 km).

Guests have a choice of 53 non-smoking rooms located in a 4-storey main building and an auxiliary building. Multilingual staff (English, German, French) at the reception desk in the lobby are happy to answer any questions. Amenities include a baggage storage service, a safe and a drinks machine. Wireless internet access (no extra charge) is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. Everyday necessities can be purchased at the supermarket. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room and a playroom. Guests' vehicles can be parked in the garage (for a fee), subject to availability. Other services include a 24-hour security service, a car hire service, a transfer service, an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service (for a fee). Bicycle storage is also available. A fax machine is available for guests' business needs. The conference room is available for conferences, lectures and meetings.