Uniquely situated in 30,000 m² grounds, the hotel enjoys a premier beachfront location, right on the blue flag-awarded sandy and pebbled beach of Kallithea. Located ideally in close proximity to the city of Rhodes, with its splendid medieval Old Town and historical sites, places of natural beauty and the traditional villages of the island's superb east coast.

The resort was modernised in 2024. Guests have a choice of 377 rooms. The friendly staff at the reception desk are happy to answer any questions. Guests receive a welcome drink upon arrival. Amenities include a baggage storage service and a currency exchange service. Wireless internet access (no extra charge) is provided in public areas. The tour desk offers assistance with booking excursions. The resort has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are a number of shops, including a supermarket and souvenir shop. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a library. Guests arriving by car can park their vehicles in the car park for no extra charge. Further services and facilities include a 24-hour security service, a car hire service, medical assistance, a transfer service, room service (limited hours and for a fee), a laundry service, a hairdresser, a page service and a hotel doctor. A business centre with fax machine, projector and photocopier is available. Lectures, presentations and meetings can be held in one of the 750 conference rooms.