This spa hotel is located in a quiet area about 7 km from the tourist heart of Fuencaliente de la Palma. It is ideal for those in need of an adults-only holiday. Guests can reach the nearest shops in about 9.5 km.

The resort was modernised in 2025. 141 non-smoking rooms are located on 2 storeys and can be reached by lift. English- and German-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service, a currency exchange service and a cash machine. Wireless internet access is provided in public areas (no extra charge). The tour desk offers assistance with booking excursions. The complex has wheelchair-accessible facilities. A number of shops, including a souvenir shop, are great for shopping or just browsing. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Parking spaces are available to guests travelling by car (no extra charge). Other services include a 24-hour security service, a car hire service, room service (for a fee), an alarm call service, a laundry service, a page service and a hotel doctor. A projector is available for guests' business needs. A conference room is available for conferences, lectures and meetings.