This spa hotel is located off the beaten track approximately 9.5 km from the centre of Los Canarios. It is ideal for business travellers as well as families. Guests can reach the nearest shops in about 9.5 km.

The complex was modernised in 2025. 484 non-smoking rooms and 17 suites are available to guests in a 3-storey main building and several auxiliary buildings. At the hotel, guests are welcomed in the lobby with -hour reception desk and a -hour check-in/check-out service. Amenities available at the hotel include a baggage storage service, a currency exchange service and a cash machine. Wireless internet access (no extra charge) allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The complex has a range of facilities for guests with disabilities. A number of shops, including a souvenir shop, are great for shopping or just browsing. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a TV room and a playroom. Parking spaces are available to guests travelling by car. Other services include a babysitting service (on request and for a fee), a childcare service, a car hire service, medical assistance, room service (for a fee), an alarm call service, a laundry service, a page service and a hotel doctor. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. The conference room is available for conferences, lectures and meetings.