The hotel lies in Ammoudara, approximately 150 m from the sandy beach and 10 km from Heraklion airport.

The hotel has a lift and features 207 non-smoking rooms. The friendly staff at the reception desk in the lobby are happy to answer any questions. Amenities include a baggage storage service. Wireless internet access is provided in public areas (no extra charge). The tour desk offers assistance with booking excursions. Everyday necessities can be purchased at the supermarket. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room, a playroom and a library. Parking spaces are available to guests travelling by car (no extra charge). Other services include medical assistance, room service, an alarm call service, a laundry service and a coin-operated laundry.