The hotel is located near the village of Gournes, just 80 metres from the beach. The city of Heraklion is 15 km away from the hotel and the lively town of Hersonissos offering many nightlife options is within a 30-minute drive.

Multilingual staff (English, German, French) are happy to assist and advise. Amenities include a baggage storage service and a currency exchange service. Wireless internet access (no extra charge) allows guests to surf the internet and catch up on email. The tour desk offers assistance with booking excursions. The apartment complex has a range of facilities for guests with disabilities. A lift and wheelchair-accessible facilities are available. Everyday necessities can be purchased at the supermarket. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a playroom and a library. Guests arriving by car can park their vehicles in the garage or in the car park (no extra charge). Further services and facilities include a car hire service, medical assistance, a transfer service, a laundry service, a hairdresser and a coin-operated laundry. Active guests can make use of the bicycle hire service to explore the surrounding area. A fax machine is available for guests' business needs.