The hotel is located on a beautiful sandy beach at Kokkini Hani on the island of Crete. This resort is located only 15 km away from the city of Heraklion and its airport. The bus station is located in the immediate vicinity.

The resort has a lift and features 440 non-smoking rooms. Multilingual staff (English, German, French) at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities available at the resort include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The complex has wheelchair-accessible facilities. Film lovers are sure to find just what they're looking for in the cinema's listings. A number of shops, including a souvenir shop, are great for shopping or just browsing. The grounds of the resort feature a playground and a lovely garden. Additional amenities include a newspaper stand, a TV room, a playroom and a library. Parking spaces are available to guests travelling by car. Other services include a childcare service, a car hire service, medical assistance, 24-hour room service, an alarm call service, a laundry service, a hairdresser, a hotel doctor and a hotel shuttle bus. To assist guests with their business and communication needs, the business centre offers a fax machine.