The hotel is located in a quiet area on the beach of Kokkini Hani and just 12 km from Heraklion city, the capital of the island. Due to the hotel's location in the middle of northern Crete guests may visit Rethymnon which is 95 km from the hotel, and Chania as well as the famous archaeological sites of Knossos and Festos. The Knossos Palace is 15 km from the hotel and Agios Nikolaos is 45 km away. There are restaurants, bars, shops and discos located in Kokkini Hani town which is just 200 metres away from the hotel. There is a bus stop just 2 minutes' walk away. Heraklion Airport is approximately 12 km from the hotel.

The resort was renovated in 2025. 157 double rooms are located on 3 storeys and can be reached by lift. The friendly staff at the reception desk are happy to answer any questions. Amenities available at the resort include a baggage storage service, a safe and a currency exchange service. Wireless internet access (no extra charge) is provided in public areas. A variety of shops are available, including a souvenir shop. The grounds of the complex feature a playground and a lovely garden. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the car park for no extra charge. Further services and facilities include a babysitting service (for a fee), a car hire service, medical assistance, an alarm call service, a laundry service and a hotel doctor. Active guests can make use of the bicycle hire service to explore the surrounding area.