This hotel occupies a location offering glorious views over the old Venetian harbour of Heraklion. It is situated near the commercial centre and the archaeological museum.

The complex was renovated in 2022. The hotel has 54 rooms, including 6 junior suites, 2 suites, single rooms and 40 double rooms, which are located on 5 storeys and are reachable by lift. The multilingual staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities available at the complex include a baggage storage service and a safe. Wireless internet access in public areas allows guests to stay connected. Wheelchair-accessible facilities are available. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service and a laundry service. The business centre is on hand for guests' business requirements and provides a projector.