This hotel is located just a few minutes' walk from the centre of Heraklion.

The friendly staff at the reception desk are happy to answer any questions. A baggage storage service and a safe are available. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. There are a number of shops as well. Additional amenities include a TV room and a library. Guests arriving by car can park their vehicles in the garage or in the car park. Other services include a car hire service, medical assistance, a transfer service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. To assist guests with their business and communication needs, the business centre offers a fax machine.