The hotel is ideally located in the heart of Hurghada, directly on the beach. It is also located directly on the middle of Hurghada centre, on the famous Sheraton Road, within a walking distance from the city center with local handicraft & souvenir shops. Hurghada International Airport is just 15 km away.

Guests have a choice of 417 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities available at the resort include a baggage storage service, a safe and a cash machine. Wireless internet access (no extra charge) allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The resort has a range of facilities for guests with disabilities. There are a number of shops as well. Additional amenities include a TV room and a playroom. Further services and facilities include a 24-hour security service, a babysitting service (for a fee), medical assistance, an alarm call service, a laundry service, a hairdresser, a coin-operated laundry, a page service and a hotel doctor.