The hotel is situated in the west coast of Rhodes Island, close to the picturesque village of Ialysos (around 2 km away). The surrounding area is peaceful and offers an environment rich in natural attractions. The nearest beach is 100 metres away, while bars, restaurants and shopping facilities can be found just 3 km away in Trianda village. Rhodes Old Town is some 10 km away. Rhodes International Airport is roughly 5 km from the property.

The 465 rooms have a pleasant, inviting atmosphere. 22 bungalows offer even more space and comfort. English- and German-speaking staff at the reception desk in the lobby are happy to answer any questions. Amenities available at the bungalow complex include a baggage storage service, a safe and a cash machine. Wireless internet access (no extra charge) is provided in public areas. The tour desk offers assistance with booking excursions. The complex has wheelchair-accessible facilities and a lift. There are a number of shops, including a supermarket and souvenir shop. The grounds of the complex feature a playground and a lovely garden. Guests arriving by car can park their vehicles in the car park. Further services include a babysitting service (on request and for a fee), a car hire service, medical assistance, a transfer service, an alarm call service, a laundry service, a hairdresser, a page service and a hotel doctor. Active guests can make use of the bicycle hire service (for a fee) to explore the surrounding area.