The hotel is located at the highest point of the caldera, about 250 m above the sea at the top of the traditional village of Imevigli. Guests will reach the centre of Fira from here in approximately 3 km.

The hotel has a lift and features 9 non-smoking rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service and a safe. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. Wheelchair-accessible facilities are available. Souvenirs can be purchased at the gift shop. Additional facilities include a library. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park (for a fee). Further services and facilities include a childcare service, room service, a laundry service and a hotel shuttle bus.