The city hotel is located in the Sultanahmet district of Istanbul and most of this area's sight-seeing attractions such as the Blue Mosque and Hagia Sofia are within around a 15-minute walk or less from the city hotel. Sirkeci train station is some 1500 m away and the sea is about 700 m away.

The hotel has 16 non-smoking rooms, which are located on 5 storeys and are reachable by lift. The friendly staff at the reception desk are happy to answer any questions. Amenities available at the hotel include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. There are a number of shops as well. Additional facilities include a library. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park (for a fee). Further services and facilities include medical assistance, 24-hour room service, an alarm call service, a laundry service and a hotel shuttle bus. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service. Bicycle storage is also available. The business centre is on hand for guests' business requirements and provides a fax machine.