The hotel is located in the Esentepe, the new business district of Istanbul with public transport links to the rest of the city. Centrally located between the 2 main international airports of Istanbul, the sight-seeing attractions of Sultanahmet are approximately 8 – 9 km away. There are a number of restaurants and bars about 8 minutes away via public transport, whilst shopping venues are available 3.5 km away. Nearby places of interest include the Blue Mosque, Topkapi Palace and the Grand Bazaar. Istanbul Ataturk and Istanbul Sabiha Gokcen airports are about 25 km and 35 km away, respectively.

The hotel has 202 rooms, which are located on 22 storeys and are reachable by lift. Multilingual staff at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Amenities available at the hotel include a baggage storage service, a safe and a currency exchange service. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A fireplace creates a cosy atmosphere. There are a number of shops as well. Additional amenities include a TV room, a playroom and a library. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a car hire service, medical assistance, a transfer service, translation services, room service (for a fee), a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. The business centre is on hand for guests' business requirements and provides a fax machine.