The hotel is situated in Taksim, a lively district with a range of cultural, art and entertainment activities on offer. Bars, restaurants, nightclubs, public transport and shopping facilities are to be found in the immediate vicinity . The Hagia Sophia, the Blue Mosque, the underground cisterns and the great Bazaar can be reached by public transport in around 20 min.

The hotel welcomes guests in a 9-storey building with 2 lifts and 110 non-smoking rooms. The reception desk is open round the clock. Amenities include a cloakroom, baggage storage service, safe and currency exchange service. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are a number of shops, including a supermarket and souvenir shop. Additional amenities include a TV room and a library. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a car hire service, medical assistance, a transfer service, room service (for a fee), an alarm call service, a laundry service, a hairdresser and a hotel shuttle bus. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service. Bicycle storage is also available. Complimentary newspapers are available. A business centre with fax machine and projector is available. 2 conference rooms are available for lectures, presentations and meetings.