This historical hotel is very close to all of the city's major tourist attractions and historical places of interest such as the Grand Bazaar, Blue Mosque, Haghia Sophia Museum and Topkapi Palace, all of which are located in the centre of Old Istanbul within easy walking distance. Shops, restaurants and links to the public transport network are on the hotel's doorstep and Sirkeci train station is around 1.8 km away. Taksim, with its bars and nightlife is around an 20-minute ride away on public transport.

This hotel was renovated in 2022. The hotel welcomes guests in a 7-storey building with 4 lifts and 138 non-smoking rooms. Multilingual staff at the reception desk in the lobby are happy to answer any questions. Services such as a cloakroom, baggage storage service, safe, currency exchange service and cash machine ensure a comfortable stay. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. There are a number of shops as well. Children can enjoy the playground. Additional facilities include a library. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a car hire service, medical assistance, a transfer service, room service (for a fee), a laundry service, a hairdresser, a page service and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. The business centre is on hand for guests' business requirements and provides a fax machine. 2 conference rooms are available for lectures, presentations and meetings.